Sign In to Your Account

MyAccount is our online platform where you can see the status of your open applications.

We’re working on improvements that will allow you to see your current loans, upcoming payments, and make it easier to complete tasks and upload documents within myAccount.

Click the button above or open the mobile app.

Select the Register link to begin. You will need your Social Security Number (or EIN), Loan or Account Number, and your Customer Number (CIF). These can be found in your closing packet or account statement.

You will also need access to the phone number you provided for your loan application to verify your identity.

For help with the registration process, visit our online banking informational page.

Currently, myAccount is available only to:

• Customers who apply for a loan online
• Customers who receive an invitation to access Customer Connect

Coming soon: We’re working on a new way for all customers to create and sign up for myAccount in the coming months.

For Online Banking, each online banking user sets their own username and password. If you’ve forgotten your password, please use the Forgot Password link to reset it.

For myAccount, you use your email address to access your account. If you’ve forgotten your password, please use the Forgot Password link to reset it.

For Farm Credit Mid-America online banking access help:

If you’re forgotten your password, use the “Forgot Password” link to reset it. If that doesn’t solve it, contact your local office, email [email protected] or call our hotline at 888-243-4378 (8:30 AM to 5:30 PM ET, Monday through Friday).

For myAccount access help:

If you’re forgotten your password, use the “Forgot Password” link to reset it. If that doesn’t solve it, contact your local office.

For Customer Connect help:

New Users:

To get access to Customer Connect, you’ll need to reach out to your local office. Once you’ve spoken with our team, you’ll receive an email inviting you to join Customer Connect.

Existing Users:

Are you having trouble uploading documents? Customer Connect is optimized for desktop use and is not mobile compatible. If you’re on desktop and having trouble, please make sure you’ve tried the following:

• Use a desktop browser (Chrome works best)
• Make sure your file size is under 75 MB and one of the accepted file types (PDF, JPEG, JPG, PNG, DOC(x), XLS(x), TIF, TXT, EML, MSG)

Still having issues? Contact your local office or call our hotline at 888-243-4378 (8:30 AM to 5:30 PM ET, Monday through Friday).

We offer several ways to make a payment on your loan. As a rule, whenever you make a payment on your loan, the amounts due (e.g. principal, interest, escrow, and/or fees if applicable) are paid first before additional principal can be paid. Learn more about our payment options and choose the payment method that is right for you.

Customer Connect is our current online platform where you can manage tasks and upload loan and insurance documents.

We’re working on improvements that will make it even easier to complete tasks and upload documents within myAccount.

For now, please continue to complete any pending tasks in Customer Connect.

If you believe you’ve been a victim of fraud or identity theft, it’s critical you act quickly.

Please contact your local office to report the situation. It’s also important you contact your other financial institutions and alert them to your concerns.

• To report identity theft, please contact the Federal Trade Commission.
• To learn more about common scams and how to stay safe, please read these resources on the FBI’s website.